The following trading conditions apply to all trading from Marianne Lane Bjerring’s company with VAT/CVR DK 43184156, whether you buy via bank transfer, internet shop or cash.
All courses, products and educations in the shop at www.mariannelane.com are from Marianne Lane, VAT/CVR no. DK 43184156 at Marianne Lane Bjerring, Ravntoftvej 6, 9900 Frederikshavn, Denmark.
We can be contacted at contact@mariannelane.com
Everything in the shop can be bought with all major debit and credit cards from customers around the world.
All prices are stated in Euro or American Dollars and if there is ex VAT, they will be added 25% VAT at checkout.
For all purchases in the shop, you are expected to contact us yourself if you change cards.
Payment Terms for Online Courses, Live Courses and one-on-one Sessions.
Scheduled education events, including courses, workshops, and gatherings, adhere to specified times. In the event of Mariane’s unavailability to conduct a live course, her teachings will be accessible online, supplemented by an engaging guest instructor. Should a course or workshop need to be canceled, participants will either be presented with an alternative offering or receive a full refund if no suitable replacement is available. Any canceled session will be rescheduled for a later date. Flexible payment options, including installment plans with a nominal administrative fee, are available for course enrollees.
Registration for education, circles, mentoring courses and online courses is final.
Enrollment in educational programs, mentoring sessions, and online courses is considered binding.
Cancellation within eight days preceding the course commencement incurs an administrative fee equivalent to 10% of the course fee plus applicable taxes. If cancellation occurs within less than eight days before the course start date, alternatives include transferring enrollment to another individual (subject to Marianne’s approval) or converting the course fee into credit for other services. Refunds are not available once the service has commenced or if there are eight days or fewer until the scheduled start of engagement with Marianne Lane.
For online and live courses, withdrawal is permitted within 14 days from the initiation of services with Marianne Lane. Upon withdrawal during this period, only the initial installment is due. Subsequently, enrollment becomes final, requiring full payment.
Exiting a course mid-term is not feasible. Participants remain responsible for the full course fee, regardless of attendance. Course materials are accessible online for home viewing in cases of absence.
Purchase of individual sessions is final. You can reschedule up to 24 hours before your appointment. After the session, no money will be returned. You are responsible for having a well-functioning telephone or internet connection.
We reserve the right to make changes to the program or courses along the way,
such as the order of the topics or new ways of delivering the content, such as audio files instead of video files that may prove too large to view on participants’ mobile media. It may also happen that we have to change dates due to unforeseen circumstances. We need to be able to adapt our offer to the individual group, and to the needs and insights that may arise along the way. However, participants always receive the content they have purchased.
When we introduce a new concept that is more likely to be adjusted along the way, this is reflected in a reduced introductory price or a special customized offer.
Terms of payment regarding products
(here a distinction is made between courses and products. For rules regarding courses, see above).
Online products are delivered digitally via email. Delivery of online products usually takes place within a few minutes, but in special cases it can take longer, for example in the case of a course that is taken that has not yet begun. No refunds will be given for online products delivered.
Payment terms for subscription to online courses
After registering for an online course, the monthly amount will be deducted each month on your card The amount is deducted automatically. If you change cards or the amount cannot be deducted for other reasons, you are responsible for paying your subscription on time in another way, eg via bank transfer.
You can access the product via an email with a link and login. If you have feedback for Marianne, you can send it to webmariannelane@gmail.com.
As a participant, you must provide a functional email address to which you can receive the services you have purchased access to through your membership. If you want to change your email address, this can be done by writing to webmariannelane@gmail.com.
We can not take special precautions in relation to special spam filters or dysfunctional email addresses, so it is your own responsibility to ensure that you receive emails from us. If you have problems, you can of course always contact us at webmariannelane@gmail.com.
You will also receive a receipt for your purchase at your email address, and it is your own responsibility to save this, as it is extra work and expense for us to find old receipts.
Marianne Lane reserves the right to unsubscribe from members who for any reason do not pay their subscription on time with immediate notice from the month for which there is no coverage. Remember to let us know if you change cards at webmariannelane@gmail.com.
An amount greater than what you have approved at the time of purchase will never be deducted. Data you send in connection with purchases paid for with payment cards is of course encrypted (SSL).
Marianne Lane does not store card numbers, expiration dates and check digits in the web business’s systems when your purchase is completed.
Rights
Marianne Lane has all rights to the digital products and all material, printed and digital, which she has produced and made available in relation to educations, mentoring courses, circles, products, lounge membership, online courses and individual sessions. Upon purchase, the right to use products and materials is obtained. The right of use is personal. Products and materials must be treated confidentially and must not be handed over or passed on to third parties. Products and materials may only be used for personal use.
Products, materials and concepts may not be used for purposes other than those for which they were purchased, including in particular they may not be used commercially in direct or indirect competition with Marianne Lane’s company. Marianne Lane Bjerring or her companies and unique concepts may not be used for advertising or reference purposes without written permission.
Copyright
Participants in Marianne Lanes programs are not allowed to copy Marianne Lanes material, concepts or teachings without written consent from Marianne Lane Bjerring.
If you want to pass on what you have learned, it is possible to be certified to do so and be licensed to use Marianne Lanes material within particular timeframes that are agreed upon beforehand.
If the delivered product / material (s) and Marianne Lane’s name are used in violation of this provision, Marianne Lane Bjerring is entitled to a fine of DKK 120,000 per violation. In the case of a continuing violation, a new conventional penalty is calculated for each month started. Marianne Lane Bjerring is also entitled to have the violation stopped by bailiff bail without security.
Photography:
As part of our unique concept is that all teachings must be able to be experienced from home, participants must expect to be included in photos and video. If the participant does not want to give permission to be filmed or photographed, it is the participant’s own obligation to stay out of the lenses. Marianne Lane reserves the right to use still photos and videos that do not relate to confidential material for marketing purposes unless the participant has requested being omitted from this in writing. If Marianne Lane wishes to use video clips in which participants comment on the camera, this can only be done with the participant’s oral or written consent.
Responsibility:
All products are intended for people who are healthy and well, physically and mentally. You use the teachings and the material at your own risk.
Any liability that Marianne Lane Bjerring may incur in relation to its products, courses, coaching, training and subscriptions is limited to direct damage and loss. Marianne Lane Bjerring shall under no circumstances be liable for indirect damage or loss. The disclaimer for indirect damage and loss applies regardless of the nature of liability and regardless of whether Marianne Lane Bjerring has acted simply negligently. Marianne Lane Bjerring’s liability for direct damage and loss is limited to 50% of the price of the product or service to which the liability relates.
Choice of law and venue:
Disagreements between Marianne Lane Bjerring and the buyer must be settled in accordance with Danish law at the Copenhagen City Court as the first instance.
Information on appeal options
A complaint about a product or service purchased from us can be submitted to the Danish Competition and Consumer Authority’s Center for Complaint Resolution, Carl Jacobsens Vej 35, 2500 Valby.
You can complain to
Center for Complaint Resolution via
www.forbrug.dk.
The EUCommission’s online complaints portal can also be used to lodge a complaint. This is particularly relevant if you are a consumer residing in another EU country. Complaint is filed here
http://ec.europa.eu/odr.
When submitting a complaint, please provide our email address: contact@mariannelane.com
© 2022 Marianne Lane. All rights reserved.43184156
